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Please refer to our Store Policy page for more shipping informations.

THIS AUCTION IS STRICTLY FOR LOCAL (SINGAPORE BUYERS) ONLY

Payments are preferred through Direct Bank Transfer using internet banking or ATM into our POSB savings bank account.

Our bank account informations and payment instructions will be provided via email to your eBay registered email once you have clicked on Buy It Now.

We do not accept Paypal payments for this item. (Please refer to our UK and US listings for paypal preferred listings.)

If you anticipate any problems with payment, please contact us and we will work out an agreement beforehand.

Payments must be received within 7 days of auction end (unless previous arrangements have been made).
An unpaid item dispute will be filed if payment has not been made within the 7 days period.

NOTE: Please be aware that I will only ship your purchase upon receiving payment. My shipping and handling cost listed at the top of this auction, this is the correct cost. If you do not want to pay this fee, please do not bid.

Playchapter knows that our customers look forward to receiving their items as quickly as possible. We take great pride in meeting our customer needs in this regard. Playchapter attempts to keep all items listed in stock and ready to ship at all times, because of this we are able to ship most orders within one working day after payment received. Orders are shipped everyday, Monday to Saturday excluding holidays. Orders that have verified payment received before 9:00am (Singapore Time) each day are usually shipped the same day. Due to the large number of products that we offer and the high volume of auctions we run on ebay, we do occasionally run out of stock on an item. If for some reason your item is not in stock at the time of receiving the order, we will make sure we get it as soon as possible and ship your order the minute it is received. If we are out of stock on an item in your order and is unable to get hold of it in a short period of time, we will offer a full refund of the item and ship the remaining items in your order.

We are unable to control how the package is handled after it leaves our care, we will try our very best in packaging all orders to with-stand the normal abuse packages receive during the shipping process. We will do our best to make sure your package arrives safely and in a timely manner. All items were tested and checked by our staffs personally in 100% good working and brand new condition before sending out.

We are not responsible for lost or damage of items in the process of mailing if item is shipped without insurance.

We're constantly working to serve you as good as we can!

We're looking for relationships with our customers. We'll work diligently to earn that relationship!

Be assured that we'll try to provide the best service at eBay!

We describe all items accurately, truthfully and to the best of our knowledge, we do make sure and list everything that we can see that may possibly be wrong with any item.

Ask all questions BEFORE you place a bid.

If you place a bid, you agree to purchase the item.

Payments must be received within 07 days of auction end(unless previous arrangements have been made) or the item will be re-submitted. If the buyer doesn't respond to e-mails within a reasonable time, an Unpaid Item dispute will be filed.

We would appreciate it if you could let us know that your package has arrived with some good feedback, we will return feedback once you have done so.

If for any reason you are not completely satisfied with your purchase, please let us know before leaving any feedbacks. Let us know the problem of our service via email at playchapter@hotmail.com and we will try our very best in meeting your needs and rectify the problem you had encountered that cause the unhappiness. We believe all problems can be solved if buyer works with us.

We want your buying experience with us to be a pleasant one as YOU are our valued customer.

Most products may be returned against manufacturers defect for a period of 7 days from original date of purchase. Please email to us at playchapter@hotmail.com as soon as possible to notify us of a return.

To qualify for an exchange the defective product must be free of faults caused by accident, neglect , misuse, normal wear and tear or cosmetic defects that do not affect the performance of the item.

Return policy is limited only to the refund or replacement of any product determined by us to be defective.

We inspect and test every item returned to us. A replacement will be authorised should a fault be found. In the event of a replacement not being available an alternative product will be offered or a credit note issued, in certain circumstances a full refund will be offered.

If no fault can be found by us, the item will be returned to you.

Please note:
Goods opened are no longer liable for a refund. A Credit Note will be issued in its place.
Any product advertised or sold as "used" or "as-is" is not covered under this return policy.

If this does not help you with your query please email to us at playchapter@hotmail.com and we will be happy to help.