Silicon Silicone Soft Case Apple iPod Nano 5th Gen G5

We ship to the world!

We love to combine shipping!

Worldwide shipping rates are calculated at - Highest shipping plus £0.30 for each additional item. (Excluding items with FREE SHIPPING)

We ship to all countries. We ship all orders to the mailing address stated in your Paypal account (unless previous arrangements have been made). Please make sure your Paypal registered mailing address is correct and up to date. We are not liable for package loss due to wrong or undeliverable address.

For combined shipping discount, please wait to pay until AFTER your final item has been purchased, then the shipping charges will be calculated automatically on checkout. If there is any discrepancy in the shipping rates, please request a total from the seller and we will review and adjust the rates as needed.

POSTAL INSURANCE
An additional of £1.00 for insuring your purchase. (Optional but Recommended)
*Insured orders will be shipped via Registered Mail with tracking number. Tracking number will be provided if requested. All insured orders are covered for loss or damage of items in the process of mailing. An additional 2 working days are needed for processing insured orders as it is a recorded delivery service. We are not responsible for lost or damage of items in the process of mailing if item is not insured.

Postal insurance are calculated by per package regardless of how many items are in the package.
For example:
• If all items you purchased were shipped in ONE package, you only need to buy postal insurance ONCE.
• If your purchases were split into TWO packages, you need to buy postal insurance TWICE in order to insure all purchases.

Please refer to our Store Policy page for more shipping informations.

We only accept at present

Payment is to be made via Paypal. Alternatively, you can use your credit card to make payment into our Paypal account if you don't have a Paypal account.

Paypal eCheques are estimated to clear between 3 to 10 working days. We will only process all orders once eCheque payments are cleared.

If you anticipate any problems with payment, please contact us and we will work out an agreement beforehand.

Payments must be received within 7 days of auction end (unless previous arrangements have been made).
An unpaid item dispute will be filed if payment has not been made within the 7 days period.

NOTE: Please be aware that I will only ship your purchase upon receiving payment. My shipping and handling cost listed at the top of this auction, this is the correct cost. If you do not want to pay this fee, please do not bid.

Playchapter knows that our customers look forward to receiving their items as quickly as possible. We take great pride in meeting our customer needs in this regard. Playchapter attempts to keep all items listed in stock and ready to ship at all times, because of this we are able to ship most orders within one working day after payment received. Orders are shipped everyday, Monday to Saturday excluding holidays. Orders that have verified payment received before 9:00am (Singapore Time) each day are usually shipped the same day. Due to the large number of products that we offer and the high volume of auctions we run on ebay, we do occasionally run out of stock on an item. If for some reason your item is not in stock at the time of receiving the order, we will make sure we get it as soon as possible and ship your order the minute it is received. If we are out of stock on an item in your order and is unable to get hold of it in a short period of time, we will offer a full refund of the item and ship the remaining items in your order.

We are unable to control how the package is handled after it leaves our care, we will try our very best in packaging all orders to with-stand the normal abuse packages receive during the shipping process. We will do our best to make sure your package arrives safely and in a timely manner. All items were tested and checked by our staffs personally in 100% good working and brand new condition before sending out.

We are not responsible for lost or damage of items in the process of mailing if item is shipped without insurance.

We're constantly working to serve you as good as we can!

We're looking for relationships with our customers. We'll work diligently to earn that relationship!

Be assured that we'll try to provide the best service at eBay!

We describe all items accurately, truthfully and to the best of our knowledge, we do make sure and list everything that we can see that may possibly be wrong with any item.

Ask all questions BEFORE you place a bid.

If you place a bid, you agree to purchase the item.

Payments must be received within 07 days of auction end(unless previous arrangements have been made) or the item will be re-submitted. If the buyer doesn't respond to e-mails within a reasonable time, an Unpaid Item dispute will be filed.

We would appreciate it if you could let us know that your package has arrived with some good feedback, we will return feedback once you have done so.

If for any reason you are not completely satisfied with your purchase, please let us know before leaving any feedbacks. Let us know the problem of our service via email at playchapter@hotmail.com and we will try our very best in meeting your needs and rectify the problem you had encountered that cause the unhappiness. We believe all problems can be solved if buyer works with us.

We want your buying experience with us to be a pleasant one as YOU are our valued customer.

Most products may be returned against manufacturers defect for a period of 7 days from original date of purchase. Please email to us at playchapter@hotmail.com as soon as possible to notify us of a return.

To qualify for an exchange the defective product must be free of faults caused by accident, neglect , misuse, normal wear and tear or cosmetic defects that do not affect the performance of the item.

Return policy is limited only to the refund or replacement of any product determined by us to be defective.

We inspect and test every item returned to us. A replacement will be authorised should a fault be found. In the event of a replacement not being available an alternative product will be offered or a credit note issued, in certain circumstances a full refund will be offered.

If no fault can be found by us, the item will be returned to you.

Please note:
Goods opened are no longer liable for a refund. A Credit Note will be issued in its place.
Any product advertised or sold as "used" or "as-is" is not covered under this return policy.

If this does not help you with your query please email to us at playchapter@hotmail.com and we will be happy to help.