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Item:Model Business Letters & Emails by Shirley Taylor

Model Business Letters & Emails by Shirley Taylor

Item condition:New
Ended:Nov 05, 200921:53:19 SGT
Price:S$ 28.00
Postage:Local pick-up offered.See more services 

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See postage below
Payments:
Cash On Delivery, Other - See seller's payment instructions | See details
Returns:
No Returns Accepted

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Other item info
Item number:280416509627
Item location:Singapore
Post to:Local pick-up only
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 Description Postage and payments

Model Business Letters, Emails & Other Business Document

by Shirley Taylor

Sixth Edition - Prentice Hall  

 

Bought at $33.08 (see picture), now selling for $28.00 only

Just like a new book, excellent condition

 

COD - Collection at Eunos MRT station

 

Kindly clarify before buying. Sorry, no refund or exchange once sale is finalized

 

Thanks

 

488 pages with:

 

Unit 1 – Written Communication – An Overview

  • Presentation of business documents
  • Structuring your communication
  • Language and tone
  • Email

 Unit 2 – Routine Business Documents

  • Enquiries and replies
  • Quotations, estimations and tenders
  • Orders and their fulfillment
  • Invoicing and settlement of accounts
  • Letter requesting payments
  • Credit and status enquiries
  • A typical business transaction

 Unit 3 – Creative and Persuasive Documents

  • Complaints and adjustments
  • Goodwill messages
  • Reports and proposal
  • Notices, advertisement and information sheets
  • Circulars
  • Sales letters and voluntary offers
  • Publicity materials
  • Marketing matters
  • Business plan
  • Meetings documentation
  • Personnel
  • Travel and hotels
  • Secretarial and administrative correspondence

Unit 4 – Classified Business Letters

  • Agencies
  • International trade
  • Banking (home business)
  • Banking (international business)
  • Transport
  • Insurance

 



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Postage and handling
Postage to: Will arrange for local pick-up only (no postage).
 
Local Pickup
You can contact your seller to arrange to pay for and pick up your item.
Return policy
The seller will not accept returns for this item.
Payment details
Payment methodBuyer protection on eBay
COD (Cash On Delivery)
Not available
Other - See seller's payment instructions
Not available
Seller assumes all responsibility for this listing.
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