FAQ

In order to save your time, please see the below FAQ to see if your question is listed below before you email to us.

Q: Need I pay for the tax when I receive the items?

A: The item will be labeled as "Gift" with lower value to avoid or minimize your import tax. But different country with different tariff rules. Any import charges or fee are the buyer's responsibility.

Q: Is there another way of payment?

A: Sorry that we accept payment from paypal and bank transfer. Please contact us if you don `t have paypal account and I will send my bank account to your mail after you buy.

Q: Can I just pay one shipping fee for several order?

A: Sorry, the items is heavy, so the shipping fee is also very high, but I will give you a discount for the shipping fee, so please tell me how many you want, I will figure out the total shipping fee.

Q：Dear blue4dream , I like your products very much, But how can you promise to let me receive my items safely and quickly?

A: thanks, In order to receive your items safely and quickly, please leave us a valid address and phone number in your paypal. and your items will be sent out to you within 48 hours after your payment clear, and if you can not receive the items in setting time, please do not hesitate to contact us, and we will give your a full satisfaction feedback.

Payment:
We accept payment through PayPal and bank transfer.You also can pay by credit card,no paypal account needed.
Payment is required within 5 days of the end of the auction.
Please do not bid if you are not intending to buy. Unpaid dispute & the negative feedback will be filed to eBay for the non payable bidders.

Shipping:
The package will be shipped within 48 hours after the payment is confirmed.
The package is shipped by EMS(express mail service).
It usually takes 5-7 business days for the package to arrive in your country.Please contact us within 15 days if the item is still not arrived first,we will reply you within 24 hours.

Other service:
If the item is defective, please notify us within 7 days after the receipt of the item.
The item shall be return in its original condition, in order to get it refunded or replaced.
The item is not refundable or exchangeable after 7 days, it will only be repaired.
Buyer is responsible for shipping costs incurred shipping products back.