Refunds will be given less p and p, if the item is not as described or faulty. I cannot be held resposible for damage sustained by the mis-handling of items by carriers once depatched in good condition if not insured. A written reason for the return must be enclosed. The item must be returned in the same condition as received and in the original packaging. Buyer to pay postage. If an item is lost or damaged, a claim will be made on the insurance and the compensation given on successful conclusion.