Asadi UltraLite Clog Shoes Offer Both Comfort & Style

General Returns Policy
If the item you want to cancel has already entered the shipping process, it cannot be canceled by you or by our customer service department. However, you can return the item for a refund of purchase price(Less shipping and handling). Cost & shipping fee of return the orders will be customers own expenses.
You may return most new, unopened items sold and fulfilled by hanyaw within 30 days of delivery for a full refund of purchase price(Less shipping and handling). Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc)
a) Items damaged in transit
If you take delivery of a package from us and the contents have been damaged in transit, we will exchange the damaged items without charge to you provided you return the damaged item(s) to us within 30 days of taking delivery.
b) Defective items 
You have the right to return a faulty item within a reasonable period of time.
c) Incorrect Items
If we have sent you an incorrect item, please notify our Customer Service Department as soon as possible and return the incorrect item to us and specify the correct details in writing. If you would like us to replace the incorrect item with the item you ordered we will send you the correct item as soon as possible. We will not charge you for the incorrect item and will reimburse your reasonable costs in returning it.
You can ship the order to 
HAN YAW ENTERPRISE SDN BHD
LOT 8, BLK 42, LORONG LIMA
P.O BOX 386, 90704 SANDAKAN, 
SABAH, MALAYSIA